Step-by-step guide

How to use ERP Platform from setup to daily operations.

Follow this guide to configure a workspace, prepare master data, add people and customers, run projects, monitor tenant usage, and keep management reporting current.

Current module readiness

Use progress status to decide what to configure first

Each module shows what is usable now and the live operational counts from this ERP workspace.

Delivery governance
Project Management
Operational
Progress 92%

Core PMO delivery is usable with dashboards, projects, phases, tasks, workflow board, reports, finance, risks, issues, and documents.

5
Projects
75
Tasks
119
Phase templates
SaaS workspace control
Cloud Tenants
Operational
Progress 88%

Tenant workspace management, onboarding, usage, subscription checks, and plan-change flow are in place.

1
Workspaces
0
Plan changes
49
Active modules
Relationship pipeline
CRM
In progress
Progress 78%

CRM organization management, contacts, opportunity pipeline, dashboard, and sample opportunity data are available.

12
Organizations
12
Contacts
6
Opportunities
Support and SLA control
Helpdesk
In progress
Progress 68%

Helpdesk dashboard, ticket queue, basic ticket lifecycle, SLA policy settings, project SLA overrides, and quick filters are in place.

3
Tickets
3
Open tickets
4
SLA policies
Ledger and finance control
Accounting
In progress
Progress 84%

Accounting has chart of accounts, AR/AP, invoice and bill detail, payments, auto journal posting, and financial reports.

10
Accounts
4
Documents
9
Journals
People and capability
HRMS
In progress
Progress 90%

HRMS includes staff profiles, skills, certifications, leave management, leave settings, recruitment/onboarding, attendance categories, smart clock-in/out, timesheets, and Malaysia holiday calendars.

14
Staff
0
Leave requests
116
Holiday records
Full operating sequence

Use the platform in this order

The sequence starts with administrator configuration, then moves into CRM, HRMS, project delivery, accounting control, and reporting.

1

Create and prepare the tenant workspace

  • Create the company workspace and confirm active status.
  • Complete the tenant onboarding checklist for the organization.
  • Review usage and plan settings as the workspace grows.
2

Set up users, roles, and permissions

  • Create user accounts for administrators, managers, staff, and module owners.
  • Create or edit roles to match job responsibilities.
  • Assign permissions so users only see the modules they need.
3

Configure master data

  • Populate list-of-values for statuses, priorities, roles, departments, and classifications.
  • Create organization types for customers, partners, suppliers, subcontractors, and principals.
  • Create project types and phase templates before opening delivery projects.
4

Add HRMS staff records

  • Create staff profiles and link them to user accounts when login access is required.
  • Add department, position, skills, certifications, and employment status.
  • Mark eligible people as project team members so they can be assigned to delivery work.
5

Build CRM records and opportunities

  • Create organizations and attach contacts for sales and delivery communication.
  • Create opportunities with stage, expected value, probability, owner, and close date.
  • Link organizations to projects when deals move into delivery.
6

Create and govern projects

  • Create the project with customer, dates, type, contract value, owner, progress, and health.
  • Add phase history or generate template tasks from the selected methodology.
  • Assign project members, organizations, risks, issues, finance entries, and documents.
7

Run daily task execution

  • Use the workflow board to move work through statuses.
  • Use Gantt planning to review dependencies, dates, and scheduling conflicts.
  • Add comments and attachments so delivery updates remain inside the task record.
8

Set up accounting and post journals

  • Create chart of accounts records for assets, liabilities, equity, revenue, and expenses.
  • Create balanced journal entries with debit and credit lines.
  • Post approved journals, then review trial balance and general ledger reports.
9

Control finance, documents, and reporting

  • Track finance entries, payment milestones, invoices, and payment records.
  • Upload documents and manage submit, approve, reject, download, and delete actions.
  • Review dashboards, project reports, PDF exports, Excel exports, notifications, and audit trails.